Time-Warner has long gone off its rocker, shedding customer assurance and loyalty. We were being just informed that the rate we’ve compensated for a few years is actually a “marketing” rate that “will finish every week in the past” (Certainly!). However, if we want a new, Considerably dearer “promotional” price so as to continue receiving exactly the same services, we could conserve $150 every month.
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I'm outside of LIVID!!!!! My neighbor, Latavia Ford of Staten Island, Time Warner staff convinced me to switch. I'd hated Verizon but they are even worse. I by no means been given an initial electronic mail, they cancelled the 1st appointment,have harassed me continually with automated cellphone phone calls, Hardly ever At any time even arrive as much as a 3rd of the internet speed promised, and so forth. They make Dante’s ninth circle of hell seem like paradise. I hope they rot.
Worst service at any time!!! Your representatives hung up on my contact a few times. For the duration of my last call I had been explained to by your rep.
Your agent Dwayne Reid was really form and helpfully, shelling out quite a bit of time seeking to give me a offer that was affordable. Talking with a person so compassionate and supplying of his time to help me signifies a lot of.
I want each of the commercials that appear by on my electronic mail to get taken off. I'm purchasing email service rather than for all those COMMERCIALS.
I am finding reviewed with TWC with regard for the service as well as excuses that customer service and servicemen supply.
I'm producing to specific my utmost dissatisfaction due to response I gained with regards to my requirements for techical services as of now. I termed for technological help about 2 pm and gained help even so the technician was not able to mend my Television set services. He educated me that a technician would come to my household between 5 and 6 pm to restore the services, but noone arrived. I known as complex services at 5:50 pm to find out why no-a single had come to retore my Tv set services along with the technician refused to deal with my ask for of why non-a single had come to my dwelling as I was knowledgeable. Hes replied that there was no file of my contact to Time Warner technical services Which there was no plans for any person to come back to my residence and he left the mobile phone and about 15 minutes later on another technician answered the telephone and questioned if he could assist me and I explained to him what experienced took place.
I created 5 telephone phone calls and been given two cellular phone calls relating to new service I was endeavoring to activate, they couldn’t get my name or contact number correct on two instances, originally scheduled me for a sat early morning read more installation, then known as me Friday afternoon just before my scheduled installation to tell me I used to be scheduled for installation on the following Thursday, six times following initial scheduled time. I known as them sat morning to change my purchase to only internet as I decided to go along with a special cable provider, and was explained to they wre altering my purchase being just internet, Which my scheduled time was being thurs 3-6-14 at two.
I am John’s daughter, Luann. I take care of all of my father’s expenditures and these. I produced an appointment for the technition to fantastic tune the electronic adapter due to the fact we experienced challenges. This man was so courtious to me and my father. He understood what precisely necessary to be accomplished.He spelled out the new Command and set the seem for my dad.
which include a follow up phone to ensure we obtained established-up and able to roll Along with the Cable service. Stero Functioning, Tv set good, Web Flix link fantastic.
Dreadful. Plain Terrible. Constantly selling you some thing, by no means listening, charges you for god get more info understands what! I have get more info been trying to terminate my service for a week. I retain obtaining the runaround. I’ve expended a lot more time on maintain than any consumer should at any time should. These are Terrible!
Wherever Do I start off? The technician could not get my internet engaged on the installation day. I questioned him to cancel it he reported he did not know the way. He handed me a receipt and left. I termed to cancel and was cut off three times.
Distress likes organization. Just after looking at Every person else’s issues I really feel a bit superior with regards to the a few hours and forty five minutes I expended on the phone with TW yesterday.